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Contact Us

We'd love to hear from you! Get in touch with our team for any questions, suggestions, or support needs.

Get In Touch

Email Support

For general inquiries and technical support:

support@heic2png.store

We typically respond within 24 hours during business days.

Privacy Concerns

For privacy-related questions and data inquiries:

privacy@heic2png.store

We take privacy seriously and respond promptly to all concerns.

Business Inquiries

For partnerships and business matters:

business@heic2png.store

Let's discuss collaboration opportunities and partnerships.

Bug Reports

Found an issue? Report it here:

bugs@heic2png.store

Help us improve our service by reporting any problems you encounter.

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Frequently Asked Questions

How secure is your converter?

Our converter is 100% secure! All conversions happen locally in your browser using JavaScript. Your files never leave your device, ensuring complete privacy and security. No uploads, no data collection, no tracking.

Is there a file size limit?

We recommend files under 50MB for optimal performance, but there's no strict limit. Larger files may take longer to process depending on your device's capabilities and available memory.

Do you support batch conversion?

Yes! You can convert multiple HEIC files to PNG simultaneously. Simply select multiple files or drag and drop them all at once. Our tool will process them in batches for efficiency.

Is the service really free?

Absolutely! Our converter is completely free with no hidden charges, registration requirements, or usage limitations. We support the service through non-intrusive advertisements.

What browsers are supported?

Our converter works on all modern browsers including Chrome, Firefox, Safari, and Edge. It's compatible with Windows, Mac, iOS, and Android devices.

Can I use this offline?

Once the page is loaded, the converter can work offline since all processing happens in your browser. However, you'll need an internet connection to initially load the page and libraries.

Support Response Times

Priority Support

Critical issues and security concerns

Response: Within 4 hours

General Support

Technical questions and feature requests

Response: Within 24 hours

Feature Requests

Suggestions and enhancement ideas

Response: Within 48 hours

Business Inquiries

Partnerships and collaboration

Response: Within 72 hours

Office Information

HEIC2PNG.Store

Digital Solutions Department
123 Tech Street, Suite 456
Innovation City, IC 12345
United States

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (EST)
Saturday - Sunday: Email support only

Emergency Contact

For critical security issues:
security@heic2png.store

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