Privacy Policy
Last updated: June 12, 2025
🔒 Your Privacy is Our Priority
HEIC2PNG.Store is committed to protecting your privacy. Our HEIC to PNG converter operates entirely in your browser, which means your images never leave your device and we never see or store your files.
How Our Service Works
HEIC2PNG.Store provides a client-side image conversion service that processes your files locally in your web browser. This approach ensures maximum privacy and security:
- No File Uploads: Your images are processed entirely in your browser
- No Server Storage: We never store, access, or transmit your images
- Complete Privacy: Your files remain on your device at all times
- Instant Processing: No waiting for uploads or downloads
Information We Collect
Personal Information
We do NOT collect any personal information such as:
- Names, email addresses, or contact information
- Account credentials or login information
- Payment information (our service is free)
- Personal photos or image content
Automatically Collected Information
We may collect limited, non-personal technical information to improve our service:
- IP address and general geographic location (country/city level)
- Browser type, version, and operating system
- Device information and screen resolution
- Pages visited and time spent on our website
- Referring website information
- Anonymous usage statistics and performance metrics
How We Use Information
The limited technical information we collect is used solely to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Ensure our service operates properly across different devices
- Detect and prevent technical issues
- Comply with legal obligations
Third-Party Services
Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymous information such as:
- Page views and session duration
- Geographic location (country/city level)
- Device and browser information
- Traffic sources and user flow
You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Google AdSense
We use Google AdSense to display advertisements that help support our free service. Google AdSense may:
- Use cookies to show relevant advertisements
- Collect information about your interests for ad targeting
- Measure ad performance and effectiveness
- Prevent fraudulent activity
You can control ad personalization by visiting Google Ad Settings.
Cookies and Local Storage
Our website may use cookies and browser local storage for:
- Essential Functionality: Remembering your preferences and settings
- Analytics: Understanding how our website is used (via Google Analytics)
- Advertising: Displaying relevant ads (via Google AdSense)
- Performance: Caching resources for faster loading
Managing Cookies
You can control cookies through your browser settings:
- Block all cookies (may affect website functionality)
- Delete existing cookies
- Set preferences for specific websites
- Receive notifications when cookies are set
Data Security
We implement appropriate security measures to protect your information:
- HTTPS Encryption: All data transmission is encrypted
- No Server Storage: Your images are never stored on our servers
- Client-Side Processing: All conversion happens in your browser
- Regular Updates: We keep our security measures current
- Limited Data Collection: We minimize data collection to essential information only
Your Rights and Choices
You have the following rights regarding your privacy:
- Access: Request information about data we may have
- Correction: Request correction of any inaccurate information
- Deletion: Request deletion of your information
- Opt-out: Disable analytics and advertising tracking
- Portability: Request your data in a portable format
International Data Transfers
Our website is hosted and operated from the United States. If you access our service from outside the US, your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place for international data transfers.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child under 13, we will delete it immediately.
Data Retention
Since we don't collect or store your images or personal information, there is no data retention period for your files. Any technical data we collect is retained only as long as necessary for the purposes outlined in this policy, typically no longer than 26 months.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will:
- Post the updated policy on this page
- Update the "Last updated" date
- Notify users of material changes through our website
- Maintain previous versions for reference
Legal Basis for Processing (GDPR)
For users in the European Union, our legal basis for processing your information includes:
- Legitimate Interest: To operate and improve our website
- Consent: For analytics and advertising (where required)
- Legal Obligation: To comply with applicable laws
Contact Information
If you have questions about this privacy policy or our privacy practices, please contact us:
Email: privacy@heic2png.store
Subject Line: Privacy Policy Inquiry
Response Time: Within 72 hours
Effective Date
This privacy policy is effective as of June 12, 2025, and applies to all information collected by HEIC2PNG.Store from that date forward.
📋 Summary
In simple terms: We respect your privacy completely. Your images never leave your device, we don't collect personal information, and we only use minimal technical data to improve our service. You're in control of your privacy at all times.